Why Scratch and Dent Appliances?

Whether you are involved in property management, flipping houses, group homes or just your average everyday residential homeowner, our scratch & dent appliances might be the perfect option for you!  While we have always offered new in-the-box appliances at everyday affordable prices, we continue to grow our scratch and dent warehouse with great options for all appliance users in the Greater Rochester Region. What are scratch and dent appliances? These are appliances that may have exactly that - scratches and dents.  Sometimes these appliances are simply “open box” or were used as a display model on a showroom floor.  Regardless, these are brand new appliances that come with the manufacturer’s standard one year warranty at a fraction of the original cost. Sometimes during shipping from the factory an appliance may shift during the transport and get a dent.  Or during a delivery to a customer’s home and the appliance gets a little too close to a metal handrail.  Or perhaps it was the

Why I Work At Rochester Appliance

Hi, my name is Holden and I am honored to be contributing to this blog.  I’d like my first post to dive into how I found myself working at Rochester Appliance, and why I continue to look forward to coming to work every day. The year was 2013. I had just started working in property management and was in need of a replacement dryer for one of the student rentals under my care.  I was referred to Rochester Appliance on Jefferson Rd. near RIT, as my predecessor had a good experience finding appliances.  I walked in and was immediately welcomed with friendly customer service and purchased a used Kenmore Dryer at a fair price.  Although there was initially an issue, they stood behind their product with service the very next day. As the years went on and I helped manage, grow and scale the student housing business, I needed to rely on contractors and businesses that I could trust.  Coming from a small town in Genesee County and having run my own lawn mowing business prior to property manageme

We Are Open - Here's what we're doing to keep everyone safe.

Your home appliances are essential to keep running properly as we move into our new routines. Here are the measures we are taking to ensure your safety while maintaining our operation.  At the end of every business day, we wipe down the entire showroom with sanitize wipes.  When you stop on our showroom, feel free to use our hand sanitizer and/or rubber gloves.  Our crew of installers are well stocked with custom face masks and rubber gloves. We replace our rubber gloves for every install.  When shopping with us, we want you to feel safe.  We aim to provide the most sanitary showroom and install crew in the region. Stay safe, Rochester. 

Covid-19 Protocols

While we always maintain a high level of cleanliness for our store, we are increasing our attention to these details as a result of the COVID-19/Coronavirus. The health and safety of both our employees and customers is of great importance to us. Serving our local community has always been our top priority. In the upcoming weeks, there are multiple ways to shop with us if you are in need of an appliance. 1. In store 2. Call us at 585-272-9933 3. Browse our selection online at Thank you for your loyalty. Stay safe and take care of yourself and each other. Update: We are suspending installations for the foreseeable future.  We are now only dropping off appliances in in customer's garages. I hope you can understand. If there is an emergency installation needed, call me, Dean at 585-943-2965. Thank you for your understanding.  - Dean

Don't Pay Retail. Save Big With Us.

When shopping for new appliances, we know that price is a huge factor. Check out our prices compared to Lowe's and Home Depot. Shop with us and save big. Below are current deals that we have posted as of the writing of this blog post.  Check out the clearance section for up-to-date deals.  - Dean

How To Survive In A Highly Competitive Industry.

Since I was a kid, I was super competitive (I was that annoying kid). I have always looked for angles to best the competition. As an adult, Lowes and Home Depot have been as competitive as you can get. In order to grow my retail business, I knew I needed to be creative. Here are a few things I have been doing to stay competitive. 1. Grow Organically. No Advertising.  The number one reason a business fails is by over extending their budget in advertising. Patience is an invaluable characteristic for a competitive business to survive. We have been growing via word-of-mouth for years. That's why you either love us, or have never heard of us. 2. Buy Direct, In Bulk.  It may seem risky to spend almost all of your capital on direct truck loads, but it is far less risky to leverage my assets in pure equity. I usually pick the best deal I can find for the customer. If a product doesn't move as fast as I would like, at the very least, I will recoup my investment (sell at cost)

Display Models Heavily Discounted

We have over 400 appliances in stock and ready to sell.  Below, the white and black refrigerators are only $440. They are brand new and come with a 1 year warranty. The same warranty as if you purchased it from any retail store. These side by side refrigerators are only $686! The french door refrigerators start at only $950! We buy these appliances direct from the manufacturer by the truck load. We also have a huge inventory of used refrigerators and ranges. Stop by today to see our huge inventory at reduced prices!