Think Outside The Big Box.

Whether you are involved in property management, flipping houses, group homes or just your average everyday residential homeowner, our scratch & dent appliances might be the perfect option for you!  While we have always offered new in-the-box appliances at everyday affordable prices, we continue to grow our scratch and dent warehouse with great options for all appliance users in the Greater Rochester Region. What are scratch and dent appliances? These are appliances that may have exactly that - scratches and dents.  Sometimes these appliances are simply “open box” or were used as a display model on a showroom floor.  Regardless, these are brand new appliances that come with the manufacturer’s standard one year warranty at a fraction of the original cost. Sometimes during shipping from the factory an appliance may shift during the transport and get a dent.  Or during a delivery to a customer’s home and the appliance gets a little too close to a metal handrail....

Hi, my name is Holden and I am honored to be contributing to this blog.  I’d like my first post to dive into how I found myself working at Rochester Appliance, and why I continue to look forward to coming to work every day. The year was 2013. I had just started working in property management and was in need of a replacement dryer for one of the student rentals under my care.  I was referred to Rochester Appliance on Jefferson Rd. near RIT, as my predecessor had a good experience finding appliances.  I walked in and was immediately welcomed with friendly customer service and purchased a used Kenmore Dryer at a fair price.  Although there was initially an issue, they stood behind their product with service the very next day. As the years went on and I helped manage, grow and scale the student housing business, I needed to rely on contractors and businesses that I could trust.  Coming from a small town in Genesee County and having run my own lawn mowing business pr...